Privacy Policy
Last Updated: September 21, 2026
SOPRINYO operates this website and online store, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience (the "Services").
The SOPRINYO online store is owned and operated by Xuzhou Chichuan Network Technology Co., Ltd. SOPRINYO is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our Services.
This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit soprinyo.com, browse our Architectural, Figural, and Landscape collections, place an order, communicate with customer support, interact with advertisements, or otherwise use our Services.
If any conflict exists between our Terms & Conditions and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those privacy-related matters.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy, subject to any consent requirements and rights provided by applicable law.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.
Personal information does not include information that has been collected anonymously or processed in a way that it can no longer reasonably identify an individual.
Depending on how you interact with SOPRINYO, applicable laws, and your privacy choices, we may collect or process the following categories of information.
Contact Information may include your name, email address, telephone number if provided, billing address, and shipping address.
Account Information may include account details, login information, saved addresses, preferences, and related settings where applicable.
Order and Transaction Information may include products viewed, decorative objects added to your cart, products purchased, order history, payment status, returns, exchanges, cancellations, and transaction identifiers.
Payment Information may include payment details processed through third-party payment providers. SOPRINYO generally does not store complete payment card numbers or security codes.
Customer Support Information may include messages, order details, product questions, photographs, and other information you voluntarily provide when contacting our support team.
Device Information may include browser type, device type, operating system, IP address, network information, and online identifiers.
Website Usage Information may include pages visited, products and collections viewed, search activity, shopping behavior, checkout interactions, referring websites, and visit dates and times.
Advertising and Analytics Information may include advertising interactions, campaign information, conversion events, and measurement information where permitted by applicable law.
Cookie and Privacy Preference Information may include cookie choices, consent preferences, and browser or device privacy signals.
The information collected may vary depending on the features you use, the information you choose to provide, and the privacy settings available to you.
Sources of Personal Information
SOPRINYO may collect personal information from several sources depending on how you interact with our Services.
Directly From You: We may collect information when you place an order, create an account, subscribe to communications, contact customer support, or submit information through our website.
Automatically Through Our Website: We may collect technical and usage information through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.
Shopify and E-commerce Service Providers: We may receive or process information through platforms and services that support our online store operations.
Payment Providers: We may receive transaction-related information from payment processors that facilitate payment authorization and processing.
Shipping and Logistics Providers: We may receive information from companies involved in order fulfillment, delivery, and tracking services.
Advertising and Analytics Providers: We may receive information from services that help us understand website performance, customer interactions, and advertising effectiveness.
Fraud Prevention and Security Providers: We may receive information from services that assist with protecting our website, transactions, and customers.
How We Use Your Personal Information
Depending on how you interact with SOPRINYO and which Services you use, we may process personal information for the purposes described below.
Providing and Improving Our Services
We use personal information to operate our website, process orders, arrange shipment, provide tracking updates, manage customer accounts, process returns or refunds, respond to inquiries, and improve the overall shopping experience.
This may include managing purchases from our Architectural, Figural, and Landscape collections, maintaining order records, and providing information relevant to your transactions.
Payments and Transactions
We may use personal information to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, exchanges, or other transaction-related activities.
Payment-related information may be processed by authorized payment providers according to their own terms, security practices, and applicable legal requirements.
Marketing and Advertising
Where permitted by applicable law, we may use information to measure advertising performance, understand customer interactions, improve marketing campaigns, analyze customer interests, and provide relevant communications.
Advertising-related processing may depend on your privacy choices, applicable consent requirements, and the technologies enabled on our website.
Website Analytics and Improvement
We may analyze website activity, product interactions, browsing behavior, and customer journeys to improve website functionality, product presentation, collection organization, and user experience.
These activities help us understand how visitors navigate our Architectural, Figural, and Landscape collections and interact with the features available through our Services.
Security and Fraud Prevention
We may process information to identify, investigate, prevent, or respond to fraud, unauthorized activity, security issues, misuse, or other potentially harmful activities.
This may include reviewing transaction information, monitoring unusual activity, verifying payment details through appropriate service providers, and protecting the integrity of our website.
Communicating With You
We may use your personal information to provide customer support, answer questions, send order confirmations, provide shipping updates, respond to requests, and maintain communication related to your purchases or our Services.
We may also use relevant information to help resolve product-related concerns, return requests, refund inquiries, and other customer service matters.
Legal and Compliance Purposes
We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, accounting requirements, contractual obligations, or lawful requests from authorities.
We may also retain or use relevant information when reasonably necessary to establish, exercise, or defend legal claims.
Cookies and Similar Technologies
SOPRINYO and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies to operate, analyze, and improve our website.
These technologies may be used to enable essential website functions, maintain shopping cart and checkout functionality, remember website preferences, improve website performance and customer experience, analyze traffic and customer interactions, measure advertising effectiveness, understand product interests and shopping behavior, and support marketing activities where permitted by applicable law.
Cookies and similar technologies may generally include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.
Strictly necessary technologies may remain active because they are required for essential website operations, such as maintaining a shopping cart or supporting checkout.
Where required by applicable law, SOPRINYO will request appropriate consent before enabling non-essential analytics or advertising technologies.
You may manage available cookie preferences through the cookie controls provided on our website. Depending on your location and the technologies available, additional privacy choices may also be accessible through your browser or device settings.
Advertising, Analytics and AppLovin
SOPRINYO may work with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate advertising performance, improve marketing activities, and protect against fraudulent activity.
One advertising and measurement partner we may work with is AppLovin Corporation ("AppLovin").
Where enabled, AppLovin technologies may use cookies, pixels, scripts, APIs, or similar technologies to collect or process information associated with interactions with our website and advertisements.
Depending on technical configuration, applicable law, and your privacy choices, information processed by advertising partners may include IP addresses, browser and device information, device or advertising identifiers, website browsing activity, product views and shopping interactions, search activity, cart and checkout events, purchase and conversion information, advertising interactions, campaign performance information, and cookie or privacy preference signals.
AppLovin and similar partners may process information for purposes such as advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, and improvement of advertising services where permitted by applicable law.
The information processed and the purposes of processing may depend on the technologies enabled, the relevant service provider's practices, and the privacy choices available to you.
SOPRINYO does not intentionally provide sensitive personal information for advertising purposes.
Where applicable, you may exercise available privacy choices through our website's cookie controls, supported privacy tools, or other mechanisms provided under applicable law.
How We Disclose Personal Information
We may disclose personal information where reasonably necessary to operate our business, provide our Services, complete transactions, maintain website security, measure advertising performance, or comply with legal obligations.
Recipients may include Shopify and e-commerce platform providers, payment processors and financial service providers, shipping and fulfillment companies, logistics providers, customer support service providers, technology and hosting providers, security providers, analytics and measurement providers, advertising and attribution providers, fraud prevention and risk management providers, professional advisers, legal service providers, and government authorities where legally required.
These parties may process information on our behalf or independently according to their respective roles, contractual arrangements, privacy policies, and applicable legal requirements.
We may also disclose information in connection with business transactions such as mergers, acquisitions, financing, restructuring, or transfers of business assets, subject to applicable legal requirements.
SOPRINYO does not disclose personal information indiscriminately. Disclosures are made where reasonably necessary for the purposes described in this Privacy Policy or otherwise permitted or required by applicable law.
Relationship With Shopify
Our online store is hosted through Shopify.
Shopify may collect and process personal information related to your access to and use of our Services in order to provide, maintain, secure, and improve Shopify services.
Information submitted through soprinyo.com may be processed by Shopify and other service providers located in different countries depending on service requirements.
Shopify may process information under its own privacy practices and applicable terms, in addition to processing information necessary to support our store operations.
For more information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy:
https://privacy.shopify.com/en
Targeted Advertising and Privacy Choices
Depending on applicable privacy laws, certain advertising-related processing activities may be considered targeted advertising, sharing, or other regulated activities.
Where applicable, you may manage your choices through cookie preference controls available on our website, available privacy-choice tools, browser or device privacy settings, or by contacting SOPRINYO customer support.
Where legally required and technically supported, SOPRINYO respects applicable privacy preference signals, including Global Privacy Control (GPC).
The availability and effect of particular privacy choices may depend on your location, the applicable legal framework, and the technologies used by our service providers.
Where required by applicable law, you may also have the right to opt out of certain advertising-related processing activities. We will handle applicable requests in accordance with relevant legal requirements.
Marketing Communications
Where permitted by applicable law, SOPRINYO may send promotional communications regarding products, collections, offers, updates, or services.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.
Even after unsubscribing from marketing communications, you may still receive important transactional messages related to orders, payments, shipping, returns, security, or customer support.
These transactional communications are necessary to provide information about your purchases or respond to requests you have submitted.
Third-Party Websites and Links
Our website may contain links to third-party websites, payment services, social media platforms, or other online services.
Third-party websites may have privacy practices different from SOPRINYO. We are not responsible for the privacy, security, or content practices of third-party services that we do not control.
Your interactions with third-party services are subject to their applicable terms and privacy policies.
We encourage you to review the privacy policies of third-party services before providing personal information through their websites or platforms.
Children's Privacy
SOPRINYO's website and shopping Services are intended for general customers and are not directed toward children.
We do not knowingly collect personal information from children where parental consent or another legal basis is required under applicable law.
If you believe that a child has provided personal information to us improperly, please contact our customer support team so that we can review the matter and take appropriate action where necessary.
Security of Your Information
SOPRINYO uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
These safeguards are intended to support the security of information processed through our website, customer service channels, and associated service providers.
However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
For your protection, please do not send sensitive information such as complete payment card numbers, passwords, CVV or security codes, or online banking credentials through ordinary email communications.
If you believe your information has been compromised in connection with your use of our Services, please contact us so that we can review the matter.
Data Retention
SOPRINYO retains personal information only for as long as reasonably necessary for the purposes for which it was collected or processed, subject to applicable legal requirements.
Retention purposes may include processing and maintaining customer orders, providing customer support, handling returns, refunds and exchanges, preventing fraud, maintaining website security, resolving disputes, and meeting legal, tax, accounting, and recordkeeping obligations.
The appropriate retention period may vary depending on the type of information, the purpose of processing, the nature of the relevant transaction, and any applicable legal requirements.
When personal information is no longer reasonably necessary for its intended purposes, we will take appropriate steps to delete, anonymize, or otherwise dispose of it where required or permitted by applicable law.
Your Privacy Rights
Depending on where you live and the laws applicable to your personal information, you may have certain rights regarding how we collect, use, disclose, and retain your information.
Right to Access: You may have the right to request information about the personal data we hold about you and obtain access to eligible information.
Right to Delete: You may have the right to request the deletion of certain personal information, subject to applicable legal exceptions and retention requirements.
Right to Correct: You may have the right to request correction of inaccurate personal information.
Right to Portability: You may have the right to request a copy of eligible personal information in a portable format where applicable.
Right to Object: You may have the right to object to certain types of processing under applicable law.
Right to Withdraw Consent: Where processing is based on consent, you may have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Right to Opt Out: You may have the right to opt out of certain advertising-related processing, targeted advertising, or other regulated activities where applicable.
The availability and scope of these rights depend on your location and applicable law. Certain exceptions may apply, including circumstances in which we must retain information to fulfill legal obligations or complete necessary transactions.
To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section. We may need to verify your identity and request additional information to process your request securely.
We will review and respond to eligible requests in accordance with applicable legal requirements.
International Data Transfers
SOPRINYO works with service providers, technology partners, payment providers, advertising partners, and logistics providers that may operate in different countries.
As a result, personal information may be transferred, processed, or stored outside your country of residence, including in countries where data protection laws may differ from those in your jurisdiction.
Where required by applicable law, appropriate safeguards will be used for international data transfers.
These safeguards may include contractual protections or other lawful transfer mechanisms appropriate to the circumstances.
By using our Services, you acknowledge that information may be processed in other jurisdictions as described in this Privacy Policy, subject to the rights and protections available under applicable law.
Changes to This Privacy Policy
SOPRINYO may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, technologies, service providers, or applicable legal requirements.
When updates are made, we will revise the "Last Updated" date displayed at the beginning of this policy.
Where required by applicable law, we may provide additional notice or request consent for material changes affecting the collection or processing of personal information.
We encourage you to review this Privacy Policy periodically to remain informed about our privacy practices.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us.
Brand: SOPRINYO
Website: soprinyo.com
Legal Entity: Xuzhou Chichuan Network Technology Co., Ltd.
Registered Address: No. 101, Zhucheng Street, Weiji Town, Suining County, Xuzhou City, Jiangsu Province, China.
Unified Social Credit Code: 91320324MAEFUWBB7K
Customer Support Email: service@soprinyo.com
SOPRINYO is owned and operated by Xuzhou Chichuan Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
For privacy-related inquiries, please contact us through the official customer support email listed above. When contacting us about an existing order or a request to exercise your privacy rights, please provide sufficient information for us to identify and review your request securely.
SOPRINYO — Sculptural Forms. Distinctive Spaces. Enduring Expression.