These Terms and Conditions ("Terms") apply to purchases made through soprinyo.com.

soprinyo.com is operated by Xuzhou Chichuan Network Technology Co., Ltd.

By submitting an order through our website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and any other applicable policies available on soprinyo.com.

Scope of These Terms

These Terms apply to purchases of products offered through soprinyo.com.

Additional policies may also apply to your purchase, including our Shipping Policy, Return & Refund Policy, Payment & Security Policy, Privacy Policy, and Product Support & Care information.

Where applicable, these policies should be read together with these Terms.

Product Information

We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, design characteristics, pricing, images, and availability as accurately as possible.

SOPRINYO products may include:

Architectural sculptures inspired by structural forms, geometric compositions, and built environments.

Figural sculptures featuring expressive silhouettes, figurative compositions, and distinctive sculptural forms.

Landscape sculptures inspired by natural scenery, terrain, spatial depth, and landscape-inspired compositions.

Actual product appearance may vary slightly due to screen or display settings, photography and lighting conditions, manufacturing tolerances, material or finish variations, product batch differences, or packaging and design updates.

Products featuring different materials, finishes, textures, colors, shapes, or decorative elements may have minor variations in appearance. Such variations are considered normal characteristics of manufacturing or materials and do not necessarily indicate a product defect.

We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.

If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.

Product Requirements and Usage Information

Certain SOPRINYO sculptures and decorative objects may include or require specific components, assembly accessories, mounting hardware, display supports, or other items identified on the relevant product page.

Customers are responsible for reviewing product descriptions, dimensions, materials, assembly requirements, intended use, and display recommendations before purchasing or using a product.

Product construction, materials, finishes, accessories, and assembly requirements may vary between different models or versions.

Unless expressly stated otherwise, SOPRINYO does not guarantee compatibility with third-party replacement parts, mounting accessories, display supports, or other components that have not been specified or approved for the individual product.

Customers should follow any product-specific assembly, handling, display, and care instructions provided with their purchase.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.

SOPRINYO reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving payment authorization failure, suspected fraud, unauthorized payment activity, inventory limitations, incorrect pricing or product information, shipping restrictions, duplicate or unusual orders, abuse of promotional offers, legal or regulatory restrictions, or other circumstances preventing reasonable fulfillment.

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider and applicable law.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Email: service@soprinyo.com

We will make reasonable efforts to assist before fulfillment begins.

However, we cannot guarantee that changes or cancellations can be completed once an order has entered processing, picking or packing, fulfillment, protective packaging, shipping preparation, or dispatch.

If an order has already shipped, the applicable Return & Refund Policy may apply.

Prices

Product prices displayed on soprinyo.com are displayed and processed in U.S. dollars (USD) unless otherwise indicated during checkout.

Prices may vary depending on the product model, materials, dimensions, design variations, promotional eligibility, destination, applicable taxes, and shipping charges.

The final amount payable will be displayed during checkout before you complete your purchase.

SOPRINYO may update product prices for future purchases at any time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order and provide an appropriate refund if payment has already been processed.

Taxes and Other Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International orders may be subject to additional charges, including customs duties, import taxes, brokerage fees, clearance charges, and local government or carrier fees.

Unless otherwise stated during checkout or required by applicable law, these charges are generally the responsibility of the recipient.

Customers are encouraged to familiarize themselves with any applicable import requirements before placing an international order.

Payment

Available payment methods are displayed during checkout and may vary depending on customer location, device type, order value, and available payment services.

By submitting payment information, you confirm that you are authorized to use the selected payment method, the information provided is accurate and complete, and you authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional information, please review our Payment & Security Policy.

Promotions and Offers

SOPRINYO may occasionally provide promotional benefits, including promotional pricing, discount codes, product bundles, limited-time offers, free or reduced shipping promotions, and other promotional benefits.

Promotional offers may include additional conditions such as start and end dates, minimum purchase requirements, product exclusions, geographic restrictions, quantity limitations, customer eligibility requirements, and usage restrictions.

Unless otherwise stated, promotional offers cannot be combined.

Discounts generally cannot be applied retroactively to completed orders.

SOPRINYO reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

The terms displayed with the relevant promotion will govern that offer.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery timeframe provided is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside SOPRINYO's reasonable control, including carrier operations, customs processing, weather conditions, transportation disruptions, public holidays, remote delivery locations, and local delivery conditions.

Customers are responsible for providing complete and accurate shipping information during checkout.

SOPRINYO sculptures and decorative objects may feature delicate forms, textured surfaces, projecting details, fragile materials, or specialized finishes. We take reasonable measures to package products appropriately for transportation.

Customers should inspect their orders promptly after delivery and contact our customer support team if a product arrives damaged, defective, incorrect, or incomplete.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact SOPRINYO before returning a product so our customer support team can review your request and provide the applicable instructions and authorized return address.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.

Damaged, Defective, or Incorrect Products

If your SOPRINYO product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.

This may include issues involving sculptural structures, surface finishes, decorative details, fragile materials, assembly components, mounting accessories, or other product components.

We may request your order number, clear photographs of the product, photographs of the original packaging, a photograph of the shipping label where available, and a short video demonstrating the issue where applicable.

Please retain the product and original packaging until our customer support team has reviewed your request.

Depending on the circumstances, applicable policies, and consumer protection laws, available solutions may include a replacement, refund, repair where appropriate, or another suitable resolution.

Product Use and Care

SOPRINYO products should be used only for their intended purpose and in accordance with applicable product instructions, technical specifications, safety information, care recommendations, and product-specific guidance.

Sculptures and Decorative Objects

For sculptures and decorative objects, customers should handle products carefully, particularly pieces with delicate contours, narrow components, projecting details, fragile materials, or intricate finishes.

Place each item on a stable, level, and suitable surface that can adequately support its weight and dimensions.

Avoid unnecessary impacts, drops, excessive pressure, or handling that could cause damage.

Use appropriate cleaning methods and materials for the product's specific surface and composition. Avoid abrasive tools, harsh chemicals, excessive moisture, or other cleaning methods that may damage the finish.

Where assembly is required, follow the supplied instructions and avoid forcing components into position.

Material Care and Display

Different materials and finishes may require different care practices.

Unless the relevant product page specifically states otherwise, avoid unnecessary exposure to rain, excessive moisture, extreme temperatures, prolonged direct sunlight, or harsh chemicals.

For products with delicate or projecting components, allow sufficient surrounding space and position the item where it is unlikely to be knocked over or accidentally damaged.

Customers should review the relevant product information and care instructions before cleaning, assembling, relocating, or displaying an item.

Improper use, assembly, cleaning, storage, or maintenance may affect warranty eligibility, subject to applicable consumer protection laws.

Indoor and Outdoor Use

Unless a product page specifically states otherwise, SOPRINYO sculptures and decorative objects are intended primarily for indoor display.

Products should be protected from unnecessary exposure to rain, excessive moisture, extreme temperatures, prolonged direct sunlight, and harsh chemicals where these conditions may affect the product's materials, finish, or structural integrity.

Any outdoor-use, weather-resistant, or water-resistant claim applies only where specifically stated for the individual product.

Customers should review the product specifications before selecting a display location.

Product Dimensions and Material Variations

Measurements and specifications displayed on soprinyo.com are provided as product references.

Minor variations may occur due to manufacturing processes, measurement methods, material characteristics, product batch differences, or design updates.

Sculptural objects may also exhibit subtle differences in color tone, surface texture, contours, finish, or decorative details.

Where applicable, natural material characteristics and production techniques may contribute to these variations. Such differences do not necessarily indicate a defect.

Please review the individual product page for dimensions, materials, finishes, and other relevant specifications before purchasing.

Product Support and Warranty

Certain SOPRINYO products may include product support or limited warranty coverage where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or in the applicable Product Support & Care information.

Warranty coverage is separate from statutory consumer rights.

Nothing in these warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.

For further information, please review our Limited Product Warranty and Return & Refund Policy.

Personal Use

Products offered through soprinyo.com are intended primarily for lawful personal, household, decorative, or gift use unless otherwise agreed by SOPRINYO in writing.

Unauthorized commercial resale may be restricted where reasonably necessary and permitted by applicable law.

Customers purchasing products for business, wholesale, or commercial purposes should contact us to discuss applicable arrangements.

Prohibited Activity

You may not use soprinyo.com or its purchasing systems for fraudulent transactions, unauthorized payment activity, abuse of discounts or promotions, manipulation of checkout systems, misuse of return or refund procedures, unauthorized resale where restricted, interference with website security, or other unlawful or deceptive activities.

SOPRINYO may take reasonable measures to protect customers, the website, business operations, and payment systems where suspicious activity is identified.

Such measures may include transaction verification, order restrictions, cancellation, or other actions permitted by applicable law.

Intellectual Property

Unless otherwise stated, website content, including SOPRINYO branding, logos, product descriptions, images, graphics, videos, website layouts, design elements, and original written content, is owned by, licensed to, or used with authorization by SOPRINYO, Xuzhou Chichuan Network Technology Co., Ltd., or the applicable rights holders.

Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization, except where permitted by applicable law.

Nothing in these Terms grants you ownership of or unrestricted rights to use our trademarks, original content, or other intellectual property.

Third-Party Services

SOPRINYO may use third-party service providers to support e-commerce infrastructure, payment processing, order fulfillment, shipping and logistics, customer support, analytics, advertising services, fraud prevention, and website security.

Third-party services may operate under their own terms and privacy policies.

SOPRINYO is not responsible for independent third-party services that we do not control, subject to any obligations that cannot legally be excluded.

Customers are encouraged to review the relevant terms and privacy policies before using third-party services.

Electronic Communications

By placing an order or contacting us electronically, you agree that SOPRINYO may communicate with you electronically where appropriate and permitted by applicable law.

Communications may include order confirmations, payment notifications, shipping updates, tracking information, customer support responses, return or refund communications, and security notices.

These communications help us administer your purchase and provide information relevant to your use of our Services.

Marketing communications, where applicable, are subject to the relevant consent requirements and available unsubscribe options.

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our Services, you acknowledge that personal information may be processed as described in that policy, subject to your rights and any consent requirements under applicable law.

Disclaimer

To the fullest extent permitted by applicable law, soprinyo.com and related website services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.

Product images and descriptions are intended to represent products as accurately as reasonably possible, but minor variations may occur due to display settings, photography, materials, manufacturing processes, and other relevant factors.

Nothing in this section excludes any representation, warranty, or obligation that cannot legally be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, SOPRINYO and Xuzhou Chichuan Network Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitation is permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded, mandatory consumer rights, or remedies available under applicable consumer protection laws.

Any limitation of liability applies only to the extent permitted by the laws applicable to the relevant transaction.

Consumer Rights

Depending on your location, you may have statutory consumer rights relating to product conformity, defective products, repairs, replacements, returns, refunds, and cancellations.

These rights may vary according to your country, state, province, or region.

Nothing in these Terms is intended to waive, exclude, or restrict any consumer rights that cannot legally be excluded or restricted.

Where mandatory consumer protection laws provide greater rights than these Terms, those legal rights will continue to apply.

Changes to These Terms

SOPRINYO may update these Terms periodically to reflect changes in business operations, products or collections, website functionality, store policies, or legal requirements.

Updated versions will be posted on this page.

We encourage customers to review these Terms periodically to remain informed about the conditions governing purchases made through our website.

Changes will apply as permitted by applicable law and will not override rights that have already accrued or cannot legally be modified.

Contact Us

If you have questions regarding these Terms, an order, a SOPRINYO product, or our store policies, please contact us.

Brand: SOPRINYO

Website: soprinyo.com

Legal Entity: Xuzhou Chichuan Network Technology Co., Ltd.

Registered Address: No. 101, Zhucheng Street, Weiji Town, Suining County, Xuzhou City, Jiangsu Province, China.

Unified Social Credit Code: 91320324MAEFUWBB7K

Customer Support Email: service@soprinyo.com

soprinyo.com is operated by Xuzhou Chichuan Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

For order-related inquiries, please include your order number and the email address used during checkout so that our team can assist you more efficiently.

SOPRINYO — Sculptural Forms. Distinctive Spaces. Enduring Expression.